Free UK shipping & free international shipping on orders over £45 ♡
Free UK shipping & free international shipping on orders over £45 ♡
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Shipping Policy

Shipping Policy

COVID-19

Please Note: Due to the ongoing pandemic, there are significant delays with both domestic and international shipping currently. International standard shipping (outside of the UK) has been reported to take up to 4 weeks to reach customers. Due to this, please only contact us about your order not arriving 4 weeks post the dispatch date. We advise international customers to check on your country's shipping status before ordering as some countries are suspending any incoming post.

Dog Harnesses, Leads & Collars:

These will be dispatched within 2 working days after processing the order. Free delivery is offered to all UK residents with Royal Mail. Royal Mail delivery times estimate 2-3 working days in UK and 6-7 outside of the UK. For more information on Royal Mail delivery times please visit https://www.royalmail.com/sending/uk/2nd-class. 

Custom Dog Harnesses:

As these are made to order, we will dispatch the bag within 5 business days of receiving your order. Free delivery is offered to all UK residents with Royal Mail. Royal Mail delivery times estimate 2-3 working days in UK and 6-7 outside of the UK. For more information on Royal Mail delivery times please visit https://www.royalmail.com/sending/uk/2nd-class. 

Personalised Dog Tags:

As these tags are made to order, we will aim to dispatch these within 5 business days of receiving your order. We offer a 24 hour cancellation policy for these in case you change your mind before we go to print as unfortunately after printed, these items are not refundable or returnable. Free delivery is offered to all UK residents with Royal Mail. Royal Mail delivery times estimate 2-3 working days in UK and 6-7 outside of the UK. For more information on Royal Mail delivery times please visit https://www.royalmail.com/sending/uk/2nd-class. 

Greeting cards:

These will be dispatched within 2 working days after processing the order. Free delivery is offered to all UK residents with Royal Mail. Royal Mail delivery times estimate 2-3 working days in UK and 6-7 outside of the UK. For more information on Royal Mail delivery times please visit https://www.royalmail.com/sending/uk/2nd-class.